Service

Warehousing and order fulfillment in Shenzhen and Hong Kong

We receive your stock in Shenzhen or Hong Kong, check it, store it and ship orders as they come in. Relabeling, repacking and kitting happen in the same building. We built the warehouse system ourselves, so it reports each movement and connects to your sales channels.

Own WMSRelabel and kittingShenzhen + Hong Kong

Stock you cannot see costs you sales

You sell online from another country. Your goods sit in a building you have never visited. A count that is off by ten units means ten orders you cannot fill, or ten units you forgot you own. A slow pick means a late delivery and a refund.

A warehouse earns its fee by keeping the count right and the orders moving.

What happens to your goods

Coming in. We unload the truck, inspect the outer cartons, count the units and deal with damage and shortfalls on the spot. Each unit is scanned into the system, and the stock shows on your screen.

Going out. The system plans each order. Staff pick and pack it. A second check compares the packed weight with the expected weight before the parcel is scanned out.

In between. We remove old labels and apply new ones, repack, assemble kits, inspect for quality and print invoices. Returned stock gets the same treatment before it goes back on sale.

A conveyor belt runs between workstations and stacks of blue crates.
The conveyor line on the packing floor.
Three warehouse staff read a pick sheet between rows of storage racks.
Staff check a pick sheet against the racks.
Pallets of wrapped cartons stacked on a warehouse floor.
Palletized cartons in storage.

A warehouse system we wrote ourselves

Our warehouse management system came from our own IT team. Two things follow for you.

It shows what the warehouse shows. Stock levels and order status update as staff scan, and the system syncs with your sales platforms so one stock count serves every channel.

It changes when you need it to. If your operation needs a step the system lacks, our developers add it.

Two locations, two jobs

Hong Kong is a free port. Stock held there has not entered mainland China, so it can ship to any country, or wait while you decide.

Shenzhen is next door and inside the mainland. Stock there reaches Chinese buyers by domestic courier. It is also where returned goods arrive for repair.

Holding stock in more than one place lets us ship each order from the nearer building.

Who this suits

Online sellers who want their Asia stock in one pair of hands: brands entering China, exporters holding returns, and sellers who ship single orders direct to buyers. For stock that should wait untaxed inside mainland China, see bonded warehouse import.

The process

From your side to ours, step by step

  1. Receiving

    We unload, check the outer cartons, count the units and report any damage or shortfall. Then each unit is scanned into stock.

  2. Storage

    Goods go to the zone that fits them: a secure area for high-value items, standard racking, or floor space for bulky cargo.

  3. Orders arrive

    Orders reach the warehouse system from your store or platform. The system plans the picks.

  4. Pack and check

    We pick and pack each order, weigh it against the expected weight, and scan it out.

  5. Dispatch

    Parcels leave with a domestic courier, or with an international carrier for orders going abroad.

warehouse space
30,000m²
Hong Kong warehouse
5,000m²

Questions

What sellers ask before they book

Can your warehouse system connect to my store?

Yes. We wrote the system and we employ the developers who maintain it. It syncs with multiple sales platforms, and our team can build a connection for a channel it does not cover yet.

What can you do to the goods besides store them?

Remove and apply labels, repack, assemble kits and bundles, inspect for quality, and print invoices to go in the box.

Should I use Shenzhen or Hong Kong?

Hong Kong suits stock that will ship on to other countries, or that should stay outside mainland customs until you decide where it goes. Shenzhen suits stock for delivery inside mainland China. You can split stock between the two.

Do you take short-term storage?

Yes. We store stock for a promotion or between shipments, and we ship single orders direct to buyers for sellers who hold no stock of their own.

Related

Often booked together

01

Bonded warehouse import

Bulk stock held untaxed inside China. Each order is cleared, packed and delivered as it sells.

02

Amazon FBA returns

Removal orders collected abroad, cleared into Shenzhen as returned exports, delivered to your factory or repair line.

Get a quote

Tell us what you have. We reply with a route and a price.

Country, goods and a rough weight are enough for a first answer.

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