Express shipping to China, cleared through customs

The carrier flies it there. Then it sits.

An express carrier will collect a carton in Chicago or Hamburg and land it in Shenzhen a few days later. The delay starts after landing. Customs asks the consignee for a document nobody prepared: a clearer description, proof of value, a license. The consignee does not know what to send. The shipment waits in a bonded shed while storage charges add up.

Most of these holds trace back to the paperwork that left with the shipment.

We fix the paperwork before pickup

Our team knows the clearance process for each kind of cargo: which documents customs asks for and which declaration method applies. We read your invoice and packing list before the shipment moves and tell you what to change.

When the goods land, you choose who files the entry:

• The carrier’s broker. The simplest option for low-value shipments with clean paperwork.
• Your own broker. If you or your consignee already work with one in China.
• Our team. We have people in Hong Kong, Shenzhen and Guangzhou who clear cargo every day and can talk to customs at the airport when an entry stalls.

One contact between shipper, carrier and consignee

A shipment into China has three parties in three time zones. When customs raises a question, each one waits for another to answer. We take that job. We chase the carrier, tell the shipper what to send, and explain to the consignee what customs wants.

You can check the status of every parcel in our tracking system at any hour.

Personal parcel or commercial cargo

China treats the two differently. A parcel for someone’s personal use may be worth up to RMB 2,000 and clears under a simple tax. A commercial shipment clears as cargo and needs an importer.

If your consignee has no import license, we can act as importer of record for general trade shipments.

Who this suits

Companies sending samples, spare parts, documents and small commercial orders into China, and individuals sending goods to family or to themselves. For regular consumer orders, a cross-border e-commerce route costs less per parcel.

See China import duty and tax rates for how customs calculates what is due.